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faviconChange Management Lead

Description:

  • Responsible for developing an integrated change management plan, stakeholder analysis, change impact assessment, change readiness assessments; and participate in communication and learning/training activities
  • Builds leadership coalitions and sponsorship networks to effectively manage people changes in the lines of business.
  • Manage and resolve change-induced organizational risks, issues and interdependencies
  • Follow established change management methodologies, and ensure integration with enterprise project management & change management methodologies
  • Develop a change management strategy that will create a sustainable cultural change including a lean, continuous improvement and innovative culture

Change Architect/Organization Design Responsibilities

  • Develop the short and long term change management vision & strategy for the client
  • Propose industry best practices model, such as a phased approach model for implementing change management
  • Provide a change management analysis
  • Perform organizational change management and communication planning activities
  • Develop, manage, and maintain the organizational change management plan for the entire project life cycle
  • Provide an operational framework
  • Design roles, jobs, teams, organizational and performance metrics based on processes and systems changes
  • Provide periodic reports and metrics on organizational change management activities
  • Provide training and upgrades to process/procedures for change management
  • Design line of business training and performance support deliverables
  • Assist in confirmation of business process designs and the analysis of changes to existing roles, jobs, and teams

Learning & Performance Support Coordination Responsibilities

  • Analyze skill gaps and work with client to determine long term job based training needs
  • Define the training and performance support requirements and articulating audience needs
  • Develop Training curriculum for Change Management client efforts

Stakeholder Management & Communications Responsibilities

  • Coordinate with the Stakeholders to determine communication strategies
  • Assess stakeholder impacts including making recommendations on communications planning
  • Continually align key messages with the changing business context
  • Coordinate with the line of business to build sponsor networks and implement change effort
  • Complete change readiness assessments, survey change capacity and thoroughly analyze the data and present recommendations

Qualifications:

  • Minimum 10 years change management experience with leading change activities, including: change risk and readiness assessments, stakeholder analyses, change impact assessments, deployment planning
  • Demonstrated success in designing and leading large-scale change from initial assessment through final implementation in a large organization and in a variety of organizational settings
  • Organizational Change Assessment – experience in assessing an organization’s ability to adapt to process, system or people changes through mechanisms such as focus groups and surveys
  • In-depth knowledge of theory and practice of organizational development and change, including organizational theory, organizational design, structure and processes of implementing change
  • Demonstrated track record of cross-functional organizational diagnosis, planning, alignment, implementation and evaluation
  • Excellent communication skills, both verbal and written, and the ability to effectively communicate ideas and persuade others to accomplish challenging goals and objectives
  • Broad business knowledge and experience working across multiple business functions
  • Strong proficiency in the use of Microsoft Office, including Word, PowerPoint & Excel

Industry Experience

  • Exposure to specific industries (e.g. utility/energy sector) preferred
  • Exposure to specific functional areas – (systems integration, Communications Network, Meters, Advanced grid analytics, and Load monitoring) preferred

Certifications

  • In depth exposure/certification in Lean training or Lean Six Sigma or other quality tools or training (preferred)
  • Project Management certification (preferred)